PDA

View Full Version : Avoidable customer churn costs British businesses £25 billion



NewsBot
28-Jul-18, 09:00
The Caithness Business Index (http://www.caithness-business.co.uk) has posted the following article:

Avoidable customer churn costs British businesses £25 billion




Electricity, insurance, gas and broadband suppliers top the CallMiner Index. Empathy in call centres is key to loyalty success. [Read Full Article (//caithness-business.co.uk/article/8505)]