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Well, that's what you call service! at about 11am this morning Mrs Beks rang Simpson's in Wick to order some heating oil - we have plenty,but with the Budget next week, might be an increase in oils??.. Anyway we're 44 miles away out west, yet at 2pm - just now, an oil wagon came down our drive!, driver says he was having lunch at the end of the road and got a message from the Office at Simpsons and here he was.. Not bad order at 11 and get it three hours later! Well done Simpsons.:D
wavy davy
26-Apr-16, 01:06
Well, that's what you call service! at about 11am this morning Mrs Beks rang Simpson's in Wick to order some heating oil - we have plenty,but with the Budget next week, might be an increase in oils??.. Anyway we're 44 miles away out west, yet at 2pm - just now, an oil wagon came down our drive!, driver says he was having lunch at the end of the road and got a message from the Office at Simpsons and here he was.. Not bad order at 11 and get it three hours later! Well done Simpsons.:D
Agreed. Always excellent service.
crashbandicoot1979
04-May-16, 10:38
A few years ago I was renting a house with oil heating and the tank ran dry on Christmas Eve (rookie error - I hadn't been checking it). I was resigned to spending Christmas with no heating but phoned Simpsons to find out the soonest they could deliver after the 25th and explained that my tank was empty - the woman on the phone was very understanding, and after she made a phone call to some drivers, she called back to say they would deliver that afternoon. I can never thank them enough - fantastic customer service - and I always recommend them if anyone is looking for an oil supplier.
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