poppett
12-Apr-07, 19:42
Advertised in the "Sun" on Saturday was a package with Sky for £26 per month for the Sky installation and everything except modern movies and sport plus broadband supposedly 8 gb plus talk free evenings and weekends.
The house we are moving into has no tv reception whatsoever even with a loft aerial so we have no option but to have Sky if we want tv as a digibox won`t work either.
Calls the set up centre only to find that the broadband only works so many metres from the telephone exchange (so unless you live above Maggie Anne`s chipper you have no chance).....BUT we can offer you broadband for £17 per month as an add on!
Wait for it!!!!!!!!!! Sorry but the free calls evening and weekend are not a certainty I have to phone them a week after set up date which isn`t for another fortnight then they will tell me if I qualify for the free calls or not.
Customer Service .....ahhhhhhhhhhhh.
Well they have me over the same barrel as bt do over having a phone line connected and basically that is megabucks too. Need the phone to get Sky need Sky to get tv. Personally I could live without both, and would just to prove a point.
Anyway Sky`s loss is bt`s gain in a way as bt tried to sell me the together package with the free evening and weekend calls, but I stuck with landline only as I thought I would get the Sky talk deal. I called bt today and explained the reason why I wanted to change and the lady said no problem and the call centre had been inundated with similar calls since this latest sky promotion.
Is this misleading advertising? Anyone else had similar problems with Sky?
The house we are moving into has no tv reception whatsoever even with a loft aerial so we have no option but to have Sky if we want tv as a digibox won`t work either.
Calls the set up centre only to find that the broadband only works so many metres from the telephone exchange (so unless you live above Maggie Anne`s chipper you have no chance).....BUT we can offer you broadband for £17 per month as an add on!
Wait for it!!!!!!!!!! Sorry but the free calls evening and weekend are not a certainty I have to phone them a week after set up date which isn`t for another fortnight then they will tell me if I qualify for the free calls or not.
Customer Service .....ahhhhhhhhhhhh.
Well they have me over the same barrel as bt do over having a phone line connected and basically that is megabucks too. Need the phone to get Sky need Sky to get tv. Personally I could live without both, and would just to prove a point.
Anyway Sky`s loss is bt`s gain in a way as bt tried to sell me the together package with the free evening and weekend calls, but I stuck with landline only as I thought I would get the Sky talk deal. I called bt today and explained the reason why I wanted to change and the lady said no problem and the call centre had been inundated with similar calls since this latest sky promotion.
Is this misleading advertising? Anyone else had similar problems with Sky?