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View Full Version : Funny or pure stupidity?



poppett
20-Mar-15, 20:43
In Inverness on Monday and needs a specialist part for a Husky chainsaw. Tiny wee spring, could have had it shipped from the USA for a tenner, but thought collection from main dealer would be the best option....................WRONG..

Stock was due in Wednesday and it would be posted first class the same day. Paid extra for this service, but still cheaper than the USA option and quicker too....................WRONG

Phoned this afternoon to be told the stock had arrived, was put in stamped envelope and the chap could read out the address from said envelope because................."The lady who puts mail in the box has been off sick". I foolishly asked if it would be posted on Monday.........only if she is back.

What a way to run a business. I thought Caithness time was laid back, but this takes the biscuit.

I am almost tempted to order one from USA and see which one arrives first!

On a happier note a battery ordered from Yorkshire on Wednesday to be delivered by courier (sigh and expect to wait a week) arrived this morning with AJG. Excellent first class service.

poppett
26-Mar-15, 10:44
Spring did eventually arrive on Monday, wrong spring, not my fault.

Phoned and the manager said "we have a whole box of them in stock you could have taken one away last Monday". He personally posted it Monday tea time and it arrived yesterday afternoon on the Royal mail parcel delivery..............along with the one from the USA ordered on Monday too.

Pleased to report machine now up and running so we have a very happy customer...................and his customers will be happy too.

Dog-eared
26-Mar-15, 13:25
http://www.chainsawspecialists.co.uk/

poppett
26-Mar-15, 18:32
Thank you dog-eared. Always good to have another source for parts.