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gollach
09-Mar-07, 18:51
Anyone else in Thurso area having broadband problems this week? I've been getting this message page (see thumbnail picture) for last 3 days whenever I go online. Sometimes able to get through to page I want after 3 attempts.

Have spoken to ISP (Onetel) who say it is nothing to do with them. Ideas anyone?

The_man_from_del_monte
09-Mar-07, 22:28
Anyone else in Thurso area having broadband problems this week? I've been getting this message page (see thumbnail picture) for last 3 days whenever I go online. Sometimes able to get through to page I want after 3 attempts.

Have spoken to ISP (Onetel) who say it is nothing to do with them. Ideas anyone?


Hope this helps Golach http://www.ispreview.co.uk/talk/forumdisplay.php?f=502

The_man_from_del_monte
09-Mar-07, 22:35
Also..... check the status of your exchange http://usertools.plus.net/exchanges/

gollach
10-Mar-07, 11:03
Thanks for your help.

I also found a link to email the broadband helpdesk at my ISP rather than going through the foreign call centre who only know about unplugging the modem and starting again. Fingers crossed I will find out what's wrong soon!

Moonboots
10-Mar-07, 11:55
Looks like a routing problem with your ISP (Onetel)

cuddlepop
10-Mar-07, 13:13
Out internet connection was faulty too yesterday.
Think the system cant cope with the number on broadband now.Its also know faster now than it was on narrow band:mad: