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Angela
04-Mar-07, 20:02
I left a Yahoo group that wasn't quite what I'd expected...inundated with over 100 inane emails every day....

I'm still getting these messages coming to my orange email address on a daily basis.

After several emails to the group owner....she said she couldn't do anything and suggested I contact Yahoo customer support [lol]

Which I did.

Several more emails later, I am going mad(der)...

They don't read or understand my problem. They hope to help me resolve my "ishoos".

They keep asking for more info (but don't specify what).

They have asked me for feedback on their feedback....and told me to "have a great day!" [evil]

AAAAARGHHHHHH!

I am going round in circles and starting to pull my hair out!

Could anyone suggest where I might go from here?

Please?

cliffhbuber
04-Mar-07, 21:25
Dear Ms. AAAARRRRRRGGGGGGG!

If you belonged to a chat/theme group, remove yourself from that.
Then, before you pull your hairs out, set up a new Yahoo ID if you haven't already done so. With a new ID, you need only check the email directed to that new address.

If the above doesn't work, let us know.

Angela
04-Mar-07, 21:49
Dear Ms. AAAARRRRRRGGGGGGG!

If you belonged to a chat/theme group, remove yourself from that.
Then, before you pull your hairs out, set up a new Yahoo ID if you haven't already done so. With a new ID, you need only check the email directed to that new address.

If the above doesn't work, let us know.

I left the group I'm still getting emails from some time ago, that's what's so annoying![evil] I shouldn't be getting them at all.

Ideally I don't want to change my ID as I use it for other Yahoo groups/email.:confused......

Tony
05-Mar-07, 00:20
I seem to recall at one point joining a group and when ever a member posted something I received a copy of this via my email and also found this annoying. The solution was to log in to my profile and tick a check box not to receive notification emails and this worked fine.
If no such check box is available you could change the email address to an alternative (perhaps a new one that you have just created specifically for this purpose) and then ignore it. Another way would be to spam filter the sender by blocking. Just a thought.

Angela
05-Mar-07, 13:54
I seem to recall at one point joining a group and when ever a member posted something I received a copy of this via my email and also found this annoying. The solution was to log in to my profile and tick a check box not to receive notification emails and this worked fine.
If no such check box is available you could change the email address to an alternative (perhaps a new one that you have just created specifically for this purpose) and then ignore it. Another way would be to spam filter the sender by blocking. Just a thought.

Thanks, Tony. I can't log in to the group because I've unsubscribed from it. Which is why I shouldn't be getting the emails!

Short-term I think blocking them is the best solution...

However Yahoo are still trying to resolve my "ishoo"!

They're asking for the exact text of the error messages I've received....:confused

No, I haven't received any error messages....sigh...:roll:

blueivy
07-Mar-07, 12:23
Hi Angela,

A quick, and maybe a daft, question.

Are you sure those messages are still coming from the group? Do they have the group name and [ and ] around it? Are they normal messages or spam?

One thing to watch for and one thing to try.

When you join a Yahoo group it's the same, in spammers terms, as joining a newsgroup. Unless it's a closed group everybody and their dog has access to it and your email address. It's therefore spidered and added to the mnyraid of spam lists that are around. The mail you are getting could simply be that.

If the messages are definitely from the Yahoo Group still then I'd join the group again. Wait a day and the unsubscribe. It could be that when you unsubscribed last time that it didn't work quite correctly and Yahoo thinks you are still subscribed. This time when you unsubscribe it may work properly. The reason I suggest waiting a day is to make sure everything get's setup at Yahoo's end. It's worth a try as you seem to be getting nowhere with Yahoo support!

As was already suggested, you could just block the address in your spam filter.

Angela
08-Mar-07, 17:12
Hi Angela,
Are you sure those messages are still coming from the group? Do they have the group name and [ and ] around it? Are they normal messages or spam?

When you join a Yahoo group it's the same, in spammers terms, as joining a newsgroup. Unless it's a closed group everybody and their dog has access to it and your email address.

If the messages are definitely from the Yahoo Group still then I'd join the group again. Wait a day and the unsubscribe.

As was already suggested, you could just block the address in your spam filter.

Thanks blueivy, after another round of emails with Yahoo, I'm going to simply block the messages. That's the only idea Yahoo have finally come up with -stock response - but they still can't accept that it's my orange account that's getting the emails...although I have told them several times...

The messages are definitely from the group -it's a closed, by-invitation only group and they won't allow me to rejoin in order to unsubscribe! :roll:

I think you're right and for some reason the unsubscribing didn't work properly but I've given up trying to get to the bottom of it.

Oh....they want me to complete another feedback survey...are they mad? :confused

blueivy
08-Mar-07, 18:38
Thanks blueivy, after another round of emails with Yahoo, I'm going to simply block the messages. That's the only idea Yahoo have finally come up with -stock response - but they still can't accept that it's my orange account that's getting the emails...although I have told them several times...

The messages are definitely from the group -it's a closed, by-invitation only group and they won't allow me to rejoin in order to unsubscribe! :roll:

I think you're right and for some reason the unsubscribing didn't work properly but I've given up trying to get to the bottom of it.

Oh....they want me to complete another feedback survey...are they mad? :confused

Yahoo, like every other large company, prides itself on talking about their great service and can give you a huge number of stats to prove it I'm sure. I think Kevin Costner (who played JFK) in JFK put it best when he said that statistics can prove that an elephant can easily hang by it's tail over a cliff (that's not a direct quote). Anyway you'd think they could at least check their mailing list system for the group to find out if you were still on there.

I'd also think that the group moderator would allow you to join again so that you can unsubscribe - I'm not sure why that would be a problem for him/her.

You could block them. Or better still bounce them back. While I'd not normally recommend this, I know that Yahoo do suspend mailing you from a group when your mail bounces back to them. Having said that I'm not entirely sure what they need as a bounceback (if it's at the server level you can't do it as that would be Orange's job).

Anyway, enough rambling from me. You've found a way to stop it and that's the main thing!

Angela
08-Mar-07, 19:10
blueivy -have just PM'd you re bouncing back! :eek: