PDA

View Full Version : internet service providers



obiron
03-Jan-07, 16:17
were on aol silver the now and im thinking of changing it to something else. for some odd reason the computer seems to be disconnecting itself and while i have tried to get it sorted with aol am fed up and my contract is just about done so can anyone recommend another company which is pretty good please.

Stark
03-Jan-07, 19:58
To be honest there is little choice up there, (Caithness)

U have the others like Tiscali and Bulldog but thier all much of a muchness.


If i had to pick one it would have to be bulldog.

http://www.bulldogbroadband.com/index3.asp

Bobinovich
03-Jan-07, 20:52
As long as you're moving away from AOL then you're already doing the right thing :D.

I've stuck with BT myself but have recommended the low-cost Tiscali to many (if you're not bothered about getting the full 8Mb speed).

However I would suggest steering clear of the TalkTalk phone/broadband offer - it's not all it's cracked up to be and their service is appaling (IMHO [disgust]).

Conscience
03-Jan-07, 21:35
If you want to leave AOL, you can do it without having to pay off the remainder of your 12 month contract, if you cancel before the end of this January. This is because AOL UK has been sold to the Carfone Warehouse. This constitutes a change to your terms and conditions and allows you to cancel your contract. The relevant paragraph in the terms and conditions is as follows (it helps to quote it when cancelling your contract):

If AOL makes any significant changes to this Agreement then we will notify you at least 30 days in advance. If you do not agree to the changes, you may end your Agreement by notifying Member Services on 0870 320 2020, or by email sent from your master account to BroadbandProvUK@aol.com. We must receive notice from you within the 30 day period. If you terminate in these circumstances during the 12 Month Commitment and are on an Annual Plan, then AOL will refund you for the balance of the Minimum Term from the effective date of termination. (The effective date of termination will be the day before your next billing date after you notify us that you are ending this Agreement). AOL will not refund any charges to you if your Agreement is ended.


Speaking for myself I am switching to Zen Internet.

See comparisons of ISPs available in Britain at Think Broadband: http://www.thinkbroadband.com/

blueivy
04-Jan-07, 11:52
were on aol silver the now and im thinking of changing it to something else. for some odd reason the computer seems to be disconnecting itself and while i have tried to get it sorted with aol am fed up and my contract is just about done so can anyone recommend another company which is pretty good please.

Would echo the comments about TalkTalk - stay away. Have heard nothing but bad things about their customer service (basically they're a victim of their own popularity - if you're going to offer something for practically nothing, people will come a'flockin ...). Same goes for BT - nothing but bad stories.

If you want to pay the cheapest possible price and you're not really interested in service you can get broadband pretty cheap. If you want service you will pay a lot more.

I'd agree with Conscience - check out the broadband review sites. I have always used ISP Review (http://www.ispreview.co.uk/broadband.shtml) where broadband suppliers are rated by users (http://www.ispreview.co.uk/review/censura.php?tsid=1&cmd=browse&category_id=1).

I've PM'd Bobinovich about a poll to see who recommends what ISP in here? It seems to be a different picture locally than nationally.

obiron
05-Jan-07, 20:21
thanks for the advice guys much appreciated. my contract is done this month so will have a go on a comparison site see what there is. just thought see who other people use and do they recommend it.