View Full Version : Cold calling alert

15-Oct-12, 14:56
Recent fraud cost Shetlander 14,000

FOLLOWING a further incident of fraud Northern Constabulary is again warning householders across the Highlands and Islands, and in particular Shetland, not to give out any details to cold callers claiming to be from a bank.
A number of bank related frauds have been reported to Police in Lerwick over the past few weeks. The most recent involved a 14,000 fraud from a member of the public in Shetland. There have been other incidents which have resulted in total losses of 10,000.
The caller claims to be looking into recent transactions and proceeds to ask for information such as name and address.
Police are urging householders not to give out any details to individuals claiming to be from the bank, especially details such as bank account numbers, passwords and other sensitive information.
Police would ask members of the public to exercise extreme caution in relation to any telephone calls they may receive in relation to their bank accounts. It is not normal banking practice to ask for details of accounts, passwords or P.I.N codes on the telephone.
Police say that if people are in any doubt with regards to the authenticity of calls they should terminate the call and only contact their bank after a suitable period of time (i.e. immediately, preferably after a period of hours) and through a genuine number which can be found on a bank statement or from the phone book.
The best and most simple security advice is do not give out personal information over the phone and if in doubt call your bank yourself from a separate line, possibly a mobile phone, and ask the bank if they have tried to contact you.
Should anyone feel they have been a victim of a fraud they should contact their local Police station on 0845 600 5703 or Crimestoppers anonymously on 0800 555111 or online at http://www.crimestoppers-uk.org/. No personal details are taken, information is not traced or recorded and you will not go to court.