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aileenmac
28-Oct-06, 13:30
Hi, I am trying to attach an animated picture to my signature. I have tried resizing and also entering the URL directly but it still says 'cannot save file'-can anyone help,please? -

Tiger Jones
28-Oct-06, 13:43
Hi Aileen.

It could be that, although the dimensions are within the permitted limits, the filesize is still too big. Needs to be 19.5 kb or less. You can check this by right-clicking and selecting "properties".

Can you point me to the graphic you're trying to use?

aileenmac
28-Oct-06, 14:16
Hi yes it is - http://homepage.ntlworld.com/curly.johnson/images/witchmoon.gif
Thanks

Tiger Jones
28-Oct-06, 14:24
It's working fine for me.

You've probably tried it loads of times already but can you try it again?
Have you had a signature working before, by the way?

aileenmac
28-Oct-06, 14:38
No, this is the first time I have tried a signature, I will try again.

aileenmac
28-Oct-06, 14:48
No, no luck again. I have tried coming out of firefox and using msn, but that didn't help either. Nice wee witch too eh? Maybe I will try another gif from somewhere else!:lol:

Tiger Jones
28-Oct-06, 14:55
It is a good one, aye ;)

Yes, just try anything else to see if it will work.

aileenmac
28-Oct-06, 15:01
Ha Ha Ha (witch-like laugh)I think I have got it! Thanks for your help Tiger:)

Tiger Jones
28-Oct-06, 15:04
Ah, that's fantastic - well done!

gary.b
28-Oct-06, 22:26
I can't get a picture signature, since I got my avatar up? I could before, I can get text up, tried a pic of 2kb that wouldn't work.

Tiger Jones
28-Oct-06, 22:38
I can't get a picture signature, since I got my avatar up? I could before, I can get text up, tried a pic of 2kb that wouldn't work.
Your sig pic was definitely working earlier. Make sure you don't have an extra http:// left in the window when you paste the pic's location.