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Birons
06-Dec-11, 08:51
I can't stay logged on to the Org on my computer in the shop and it's driving me nuts. :confused
I log on in the normal way and when I get to the forum boards everything just disappears. I have got rid of cookies and done a reboot, but it's got the better of me.

A free Birons key ring to anyone that knows what is causing my problem.:Razz

Moira
06-Dec-11, 20:50
Hi Birons

BT internet customers have had problems in the Wick area today but I think these have been resolved now

The other thing to do is to tick the "Remember Me" box when you're logging onto the forums. It's just below where you enter your Username & Password.

Hope this helps.

Moira
06-Dec-11, 20:55
Oops, I forgot to ask if I can have a free keyring please?

Whether or not my reply resolves your problem, I seem to be the only one who has replied.:Razz

Birons
07-Dec-11, 09:20
Thank you for your help, Moira. I have tried all of the above, but to no avail.

I can log on and when I go past the front page it comes up with he usual org menu, but after a few seconds it refreshes itself and everything below the menu bar disappears.

You are more than welcome to a key ring though.lol

Birons
08-Dec-11, 16:09
Thank's to dx100uk, I'm back up and running with the org again. :Razz

Thank you very much for your help.

AllanT
09-Dec-11, 00:02
My mother in law is having exactly the same problem as you. So what was the answer to your problems? So that I can get her sorted. Thanks

dx100uk
09-Dec-11, 00:29
i will have a guess she is using an old or out of date anti virus [prob AVG 8.5 or another AVG thats already been compromised upon upgrade]
dump it install microsoft security essentials

and/or
she is using an old version of IE [7/8] or before

and/or
she has an old [XP or Vista] thats has had the windows update turned off and not getting or installing the ESSENTIAL security updates.


simple fix:
uninstall whatever anti-virus she has - install MSE
continually keep going back to windows update site [AND select ALL optional updates too] until its is updated TOTALLY

install IE9 [though this will be automatically done during the updates cycle.

download and run combofix from HERE ONLY
http://www.bleepingcomputer.com/download/anti-virus/combofix

ignore the anti-virus warning.

on IE9, go tools/internet options/advanced - scroll down - tick the box about emptying internet temp files on exit.

or
give me a call

number below
i'll do it remotely

dx

RIR
11-Dec-11, 09:49
Or, if you're using an older version of IE, try this: Tools>Internet Options>Security.

Click on the "Custom Level" tab.Scroll down to the near the bottom, and tick the "Disable" boxes next to "Scripting of Java applets" and "Active Scripting".

If it works, remember to tick "Enable" again when you've finished.


Ian.

Birons
11-Dec-11, 12:39
My mother in law is having exactly the same problem as you. So what was the answer to your problems? So that I can get her sorted. Thanks

I have no idea what dx100uk did, but it put it right and works fine now.

Antony West-Samuel
13-Dec-11, 14:03
I also have had the same problem with the 'Forum' page vanishing after a couple of seconds.
None of the solutions posted worked for me so, with the help of a friend I installed a new

Antony West-Samuel
13-Dec-11, 14:06
I also have had the same problem with the 'Forum' page vanishing after a couple of seconds.None of the solutions posted worked for me so, with the help of a friend, I installed a new browser "Google Chrome" which works a treat and is faster than IE. Another solution is to re-download
IE from scratch and re-install it after uninstalling the original,

Antony West-Samuel
13-Dec-11, 14:08
I also have had the same problem with the 'Forum' page vanishing after a couple of seconds.None of the solutions posted worked for me so, with the help of a friend, I installed a new browser "Google Chrome" which works a treat and is faster than IE. Another solution is to re-download<br>IE from scratch and re-install it after uninstalling the original,&nbsp;