henry20
12-Oct-06, 10:05
I have just been in a shop where I overheard a telephone conversation.
The woman phoning was complaining because the premises alarm had gone off in the early hours and woken her up - this must have been annoying.
However, the owner apologised profusely for the upset and explained that he too had been woken to go and turn the alarm off, that it was an insurance requirement to have the alarm and he felt that he had done his upmost to rectify the situation in the quickest time possible.
Now, had I been a resident near the premises, I would have been annoyed to get woken up too, but I would also be grateful that had it been a would be break in, that it wasn't my house that had been the target. Also, how was the woman to know that it hadn't been a genuine burglary (thankfully it was a false alarm). Things could have been so much worse. Thankfully, the police were also on the scene at the time as they were in the area.
Am I the only person that feels relieved that this wasn't the worse case scenario? In a worst case scenario, the owners family could have also been woken up at an unreasonable hour to be told the owner had been fatally attacked after facing the robber. Had this been the case, I don't think the complainer on the phone would've gotten such a pleasant response!
The woman phoning was complaining because the premises alarm had gone off in the early hours and woken her up - this must have been annoying.
However, the owner apologised profusely for the upset and explained that he too had been woken to go and turn the alarm off, that it was an insurance requirement to have the alarm and he felt that he had done his upmost to rectify the situation in the quickest time possible.
Now, had I been a resident near the premises, I would have been annoyed to get woken up too, but I would also be grateful that had it been a would be break in, that it wasn't my house that had been the target. Also, how was the woman to know that it hadn't been a genuine burglary (thankfully it was a false alarm). Things could have been so much worse. Thankfully, the police were also on the scene at the time as they were in the area.
Am I the only person that feels relieved that this wasn't the worse case scenario? In a worst case scenario, the owners family could have also been woken up at an unreasonable hour to be told the owner had been fatally attacked after facing the robber. Had this been the case, I don't think the complainer on the phone would've gotten such a pleasant response!