edayhouse
27-May-11, 10:34
:)
Would like to mention Alison who is the store manager of Boots in Wick - she is excellent. I had a large item that i needed to return and after calling the general boots number and being fobbed off with various ridiculous requests i decided to contact the Wick store direct - Alison got her driver to come by my house (Thurso) the very next day to collect my large faulty item and she ordered me a new one there and then too.
Excellent customer service.
Thank you Alison
Would like to mention Alison who is the store manager of Boots in Wick - she is excellent. I had a large item that i needed to return and after calling the general boots number and being fobbed off with various ridiculous requests i decided to contact the Wick store direct - Alison got her driver to come by my house (Thurso) the very next day to collect my large faulty item and she ordered me a new one there and then too.
Excellent customer service.
Thank you Alison