Imfinite loop.

[shazzap]

My laptop shutdown, saying something about an infinate loop.
I had to start in safe mode, and then had to shut everthing down take battery out and hope for the best.
I restarted and went to problems and reports, this is what it said.
Any help greatfully accepted, will this problem start again, i am way out of my depth here. Has anyone an explanation please.





Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Files that help describe the problem
WD-20101204-1207.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: 117
BCP1: 87FAD008
BCP2: 8F0215C2
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

[RIR]

Hi

Can you tell me what you were doing on the laptop when it shut down?

Also the specifications of the laptop, what operating system, and specifically what graphics card does it have?

And is it working OK now?


Cheers

Ian.

[shazzap]

Here are the details. It was left idle, and was about to do it again it again.
But i shut it down. It seems to be when i am not doing anything on it. Thank you.

http://i222.photobucket.com/albums/dd225/pinklipspinkkisses/Capture1.jpg
http://i222.photobucket.com/albums/dd225/pinklipspinkkisses/Capture2.jpg
http://i222.photobucket.com/albums/dd225/pinklipspinkkisses/Capture3.jpg

[RIR]

Thanks

Have you recently upgraded/updated your graphics driver?

Have you downloaded, or are you running, a screensaver?


Cheers

Ian.

[shazzap]

Last one. Sorry i didn't know any other way to get this on. But with the snipping tool.
http://i222.photobucket.com/albums/dd225/pinklipspinkkisses/Capture4.jpg

[shazzap]

The only updates i do are Windows. yes i am running a screen saver.

[RIR]

I'm fairly certain that this is related to your graphics driver; it's being given an instruction, or instructions, that it cannot complete, so it's continuously "looping" in an attempt to execute it (them).

Cheers

Ian.

[RIR]

Could you disable the screensaver, and see what happens then, please?


Cheers

Ian.

[shazzap]

Disabled it. Left it 5 mins, and seems OK.
Is all this to do with the problem with the video thing in my first post, which actually explains what the problem is.

Do you know if this is repairable or is my laptop doomed.

Thank you.

[dx100uk]

it will be related to a recent windows update.

many laptops do not get on with the 'default' windows graphics drivers and windows has again recently updated them.

you have the info in those screen shots you have

got the graphics cards manu website and download the lastest drivers for you card and version of windows you have.

then run that update.

its a good idea to not install any optional windows updates esp where is says graphic card/graphic driver update

dx

[shazzap]

Thank you to you both. I have been to Fujitsu Siemens www. I have downloaded the ATI Radeon Graphics from there. Have also saved the down loads page as a favourite. Lets hope this solves it.

Again, thank you both for your time.:)

[shazzap]

Update. Had to buy new laptop.:~(
Fix worked for a while.
But now definately caught in an infinate loop.[disgust]
Oh well very happy with my new one.:)

[dx100uk]

i'm up that end of the world 17th >< 4th

i'll gladly look at it if you wish

dx

[shazzap]

i'm up that end of the world 17th >< 4th

i'll gladly look at it if you wish

dx

Thank you very much for the offer,:) but have new one now.
OH will use the hard drive if he can. Will sell the battery and charger.