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Escape Technologies
09-Jun-10, 15:25
Managed Services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations.

Escape Business Technologies offer this type of service, where the client pays a monthly fee per device (servers, workstations, printers, switches and routers). We employ a number of different methods to provide first class managed service to clients. These include; unlimited telephone/remote support, proactive monitoring, scheduled visits and out-of-hours support. The level and type of support may be tailored to suit individual client requirements.

The key customer benefits to taking on a Managed Service Provider are;
Peace of mind – monitor network on 24x7x365 basis proactively
Single point of contact for all IT issues
Single supplier instead of multiple vendors
Defined Service Levels (for service delivery)
Known costs for management & fixed price contracts
Avoid costs of building own management & reporting systems
Lower Total Cost Ownership (TCO) for client

Escape Business Technologies provides you with a single source of professional expertise and resources you need to streamline system management and support functions at an affordable price. We use advanced processes, tools and methodologies, to deliver superior services that match your needs. We will help you turn your data networks into an effective, efficient component of your growing business.


Take the next step towards understanding how this service will enhance your own operation. The contact details below will enable you to produce your personalized value proposition, tailored specifically to your needs as a value add department and to your business as a whole.

Anthony Wicks
Network Operations Centre Manager
Escape Business Technologies

T3UK Main Building
Janetstown Industrial Estate
Thurso
Caithness
KW14 7XF

Telephone: 01847 638432
Email: Anthony.wicks@escape-tech.co.uk