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View Full Version : Nescafe Recall-Glass in Coffee


Kodiak
27-May-10, 21:34
http://i45.tinypic.com/2upcuat.jpg
(http://img697.imageshack.us/i/productrecallnescafecol.jpg/)
Kodiak
28-May-10, 01:19
I only found about the recall tonight from WatchDog. It was great surprise to me as we drink a lot of Coffee and not the one sort as we have 4 of these recalled ny Nestle.

I have sent them a e-mail now I have to wait to see what they say.
Betty
28-May-10, 01:26
The presence of glass particles has forced Nestle Canada to recall Nescafe brand espresso instant coffee crystals.

Nestle

and the Canadian Food Inspection Agency revealed that consumers must not use the product. The release also added that Nestle was voluntarily recalling the instant coffee crystals, which are sold in 100-gram glass jars with a black sleeve bearing the universal product code number 5500065052


Read more: Presence of Glass Forces Nescafe Recall http://www.medindia.net/news/Presence-of-Glass-Forces-Nescafe-Recall-69219-1.htm#ixzz0pBAxoZSJ
This is what I found about the incident.
pegasus
28-May-10, 16:13
thanks for info. Better to be safe than sorry I try to avoid Nestle products,especialy sicne some coffeemate was found to contain melamine. EEkk! Not sure about some of their choco either?? :roll:
Kodiak
28-May-10, 17:59
I have sent e-mails and tried to phone Nestle but so far I can not get in contsct with them. Has anyone managed to contact them about getting a refund for the Coffee?
pegasus
28-May-10, 19:11
I have sent e-mails and tried to phone Nestle but so far I can not get in contsct with them. Has anyone managed to contact them about getting a refund for the Coffee?
wouldnt you have to go to the shpop for that?
Kodiak
28-May-10, 19:16
wouldnt you have to go to the shpop for that?


If you go up to my original post you will see it states :-

"Please do not take the Jar back to the shop where you purchased it"

They say you have to contact them either by phone or e-mail for a full refund, but they do not say how they will make this refund.
wicker8
28-May-10, 19:24
thanks for the warning kodiak:Razz
Sara Jevo
28-May-10, 19:27
I had 2 jars.

I couldn't get through on the phone line to begin with, so I left it a few days.

I called again last night and a lady answered after one ring.

She took the details and promised to send a refund.

I told her I bought them in the co-op but didn't tell her there was 1/3rd off the RRP.